SquatQuest support

Get back to the fight

Need help setting up your battle station, restoring a purchase, or getting reps counted? Start with the guidance below. If you still need help, email support@squatquest.com.

Camera setup

Prop the phone upright at knee height, stand 6 to 8 feet away, keep your full body in frame, and use a well-lit room without strong backlighting. Confirm Camera permission is enabled in iOS Settings.

Reps are not counting

Make sure your hips, knees, and ankles stay visible. Move through a complete squat to the required depth. Reposition the phone if tracking is lost, or close and reopen the battle if tracking does not recover.

Restore a purchase

Use Restore on the SquatQuest subscription screen while signed in to the same Apple account used for the purchase. Apple controls billing and subscription records.

Manage or cancel a subscription

Open iOS Settings, choose your Apple Account, select Subscriptions, and open SquatQuest. Apple displays the current plan and available management actions.

Reset progress

Open SquatQuest Settings and choose Reset Everything. Review the confirmation carefully because this removes local progress.